Welcome to my Thinking World…

Abstract:

The media industry is in a state of flux with continued fragmentation of consumer time and attention around media and across various devices and services. One such service that is popular among consumers today is SVOD (Subscription Video On-Demand) which enables on-demand access to both native digital content and TV-produced content. Forty eight percent of US homes have access to at least one SVOD service from providers such as Netflix, Amazon Prime and Hulu, up from 42% a year ago, according to Nielsen’s report. As consumers are shifting from live viewing to SVOD consumption, researchers are interested in understanding the underlying behavioral changes that are differentiating SVOD service providers. For instance, are consumers watch similar programs between Netflix and Hulu? Are there overlaps and/or uniqueness in consumer behaviors across these service providers? Answering these and many other questions is at the heart of this study and analysis. Read more

Co-viewing in television is the process of watching content alongside other people, typically members of the same household. Entertainment products are often consumed collectively, and television is no exception. In fact, watching television has traditionally been considered a social activity. But the digital age is starting to erode that premise: With more television content being watched every day on laptops, smartphones and tablets, it seems that watching TV is slowly becoming an individual pursuit. Read more

Abstract:

With the relative ease and accessibility of a variety of content available to users of smartphones and tablets, there has been a subtle behavioral change in how people use these devices. The concept of viewing together or having more than one viewer for a mobile device is a phenomenon referred to as “co-viewing” and is a new area that warrants further investigation. Very little information is available on who is likely to engage in co-viewing behaviors, what types of mobile devices are used, what content is likely to be viewed and if those who engage in this activity / behavior are fundamentally different than those who are less likely—what are the behavioral or demographic differences among those who participate in these activities. Thus the focus here is to examine and provide a baseline understanding around the concept of co-viewing with specific focus of content viewing on the “go” or away from home. Read more

What role does panelist engagement play in online survey data quality? Many industry and academic leaders continue to debate the answer (Baker et al., 2010). While there are many indicators of data quality in online surveys, such as item nonresponse (Rao & Gravelle, 2008) and breakoffs (Dirk & Loosveldt, 2006; Peytchev, 2009), survey completion time has recently risen in prominence. Research leaders scrutinize online panels today because of panelists participating in numerous surveys in short time periods, which suggests respondents seeking maximum returns (i.e., incentives) with minimal survey effort. Read more

Abstract:

While market research capabilities of online panels have never been greater, the challenges facing these panels in many ways are just as great. Over the past few years, online panels that recruit members using nonprobability/opt-in based methods have come under increased scrutiny and criticism over data quality concerns such as respondent identity and increased satisficing. These concerns have drawn attention to the heart of the issue, which is: the accuracy or truthfulness of data provided by opt-in panel respondents. This issue is of utmost importance given the recently established link between opt-in panel sample and poor survey data quality (see Yeager et. al. 2011). Read more